Sr. Customer Liaison (Life sciences) / Independent Sales Agent - USA

Company Description

37degrees, Inc. specializes in innovative products tailored to the needs of life science, pharmaceutical, and fundamental research applications. Our products are designed for portability, scalability, and novel use cases, empowering scientists to achieve their goals with cutting-edge solutions. By collaborating with researchers, we leverage advanced technology to create tools that facilitate groundbreaking experiments and push the boundaries of biological knowledge. We are committed to learning and evolving alongside our scientific community, continually offering new advancements in life science technology.

Role Description

This is a remote role for a Senior Scientific Customer Liaison / Independent Sales Agent. The successful candidate will be responsible for engaging with customers, building strong relationships, ensuring customer satisfaction, and providing strategic insights to address customer needs. Responsibilities will include serving as the primary point of contact for clients, addressing questions or concerns, analyzing customer feedback, and working collaboratively with the internal team to improve customer experiences. Additionally, this role requires identifying sales opportunities, sharing relevant product knowledge, and promoting solutions aligned with our cutting-edge offerings.

Who this role could be great for

An individual wanting to work directly with the core founding team and product developers to chart the commercial path for the company! An individual wanting to have full flexibility on their use of time and wanting to generate multiple streams of income. An individual who has deep interest in life science technology and entrepreneurship.

Qualifications

• Strong skills in Customer Liaison and creating positive Customer Satisfaction experiences
• Proficient in Communication and Customer Service to engage effectively with clients
• Excellent Analytical Skills to assess customer needs and provide strategic solutions
• Ability to work independently in a remote setting
• Graduate (Ph.D) / Postdoctoral experience in life sciences or a related field is highly desirable
• Sales experience or entrepreneurial interests in a scientific or technical domain is a plus
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities
• Strong networker and communicator

Compensation

• This is a non-salary commission based independent agent position and assessed on a monthly basis.